At Turkstra Lumber, we recognize the challenging times that face our communities in the wake of the rapidly evolving coronavirus (COVID-19) pandemic. As a company that places the utmost importance on the health and safety of our valued customers, staff and partners, we would like to share the precautions that we have taken and will continue to take within our communities. We will continue to monitor updates from the Federal/Provincial Government, World Health Organization(WHO) and the Centres for Disease Control (CDC) to ensure that we are taking all necessary preventative measures and evolving our procedures accordingly.
Effective Wednesday, March 25th, we will be moving to the following Operating Plan:
1) All Turkstra Lumber retail locations will be closed to walk-in customers
2) Customers are encouraged to place orders with their Turkstra sales, branch or customer service rep via phone, email or Live Chat
3) The Turkstra team will prepare the order
4) The Turkstra branch will call the customer with their delivery or pickup time
Please see our specific list of protocols that have been put into practice company-wide in order to reduce the risk of infection in the communities that we serve:
Thank you very much for your patience and understanding as we continue to work through these difficult and challenging times together. We wish you, your families, and your employees continued good health and look forward to working with you now and in the future.